To get started, just follow the steps below to download the app, reset your password, and get back to booking classes, managing reservations, and more. Let’s dive in!
Step 1: Clean Up Your Old Setup
- If you were using the dr pilates app, go ahead and delete it from your phone.
- If our studio was saved in your favorites in the MindBody app, we recommend removing it.
- If you used the desktop version of MindBody, replace your old bookmark with this link: https://drpilates.com/account
Step 2: Visit Our Web-App and/or Download the New App
Step 3: Log In to Your Account
- Open the web-app and/or app and tap "Log In" on the Welcome screen.
- Tap “Forgot Your Password? Reset it now.”
- Enter the email associated with your account.
- Not sure which email is on file? Contact us (information below)
- Follow the password reset email instructions, then return to the app and log in.
Step 4: Review Your Account Info
- Reservations: On the Welcome screen, double-check that your upcoming classes are correct.
- Payment Info: Tap your avatar (bottom right) → Payment Methods. Add a valid credit card if needed to avoid service disruptions.
- Memberships/Credits: Tap the back arrow (top left) or avatar again → Memberships & Credits to confirm everything transferred correctly.
- Notifications: Tap your avatar → Notifications → Marketing, and make sure Email Notifications and Text Notifications are toggled on to stay updated. We never spam, most important information, always!
Contact Information:
LA email: drpla@drpilates.com
LA Phone: 323-378-6333
SD email: drpsd@drpilates.com
La Mesa Phone: 619-467-7605
Scripps Ranch Phone: 858-397-2303